Please note that your eBook can only be downloaded once, onto a single computer.

Special care must be taken when downloading an e-book on behalf of another person.

It is important to read to the information below to make sure that the correct computer (the one used by the person who needs the e-book) is properly set up to accept the download and to read the eBook once it is delivered.

What is an eBook?

An eBook is an electronic edition of a physical book that you can read on a computer screen or hand held device. Adobe’s eBook technology is based on PDF, which can be read on Windows® and Macintosh computers, and Palm OS® PDAs.

Generally, it is not possible to print out an eBook. However, some eBooks may be printed. Please see each eBook's product description for details.

Some advantages of eBooks

  • You can download eBooks and read them immediately so there is no waiting for delivery
  • eBooks offer the convenience of size and portability, you can store your own personal library of eBooks on your PC, Laptop or hand held device
  • You can highlight and add notes to your eBook
  • eBooks allow you to search for keywords / topics of particular interest to you
  • eBooks can also be read out loud for you by the computer (if enabled by publisher)
  • Your eBook remains on your computer when you are done reading it

    How is an eBook different from a PDF file?

    A PDF eBook is a PDF file that is copyright-protected using Adobe DRM (Digital Rights Manager). eBooks may also have certain permissions set that control if the eBook can be printed, copied or when it expires.

    What do I need to successfully read eBooks on my computer?

    1. In order to read PDF eBooks, you need the free Adobe Digital Editions software, version 1.7.1 or higher. Adobe Reader is delivered for free when you order an eBook from www.iccbooks.com. You also need: Windows, Mac, or Palm OS and an Internet connection.

    2. You will need to activate the Digital Rights Manager (DRM) of your Adobe Reader Product to successfully read the eBook/Digital Edition you have purchased. When you first download a PDF eBook and try to open it, you will be prompted to activate Adobe Reader. You can also download ADE at: http://www.adobe.com/products/digitaleditions/. Once you have completed the activation process, you will be able to view your eBook with Adobe Reader.

    ADE does not require DRM Activation and is easy to use. Note, however, that ADE does not allow you to read eBooks downloaded to your computer prior to its installation. You will need to use Adobe Reader 6 or 7 to view previously downloaded eBooks.

    What is activation and why is it required?

    Activation is a process that enables your device, whether it’s a computer or a PDA, to view digitally protected content like eBooks. Technically, it downloads keys that are needed to open eBooks that you buy. Adobe Acrobat eBook Reader employ a similar system, and most other digital media products do so as well.

    What do I need to successfully read eBooks on my computer? To read a digital edition, you need 1.The free Adobe Digital Editions software, version 1.7.1 or higher. This is delivered for free when you order an eBook from www.iccbookshop.com. You can also download ADE at: http://www.adobe.com/products/digitaleditions/. ADE does not require DRM Activation and is easy to use. 2.An Internet connection 3.Windows, Mac or Palm OS

    When you first download an eBook and try to open it, you will be prompted to activate Adobe Digital Editions. Once you have completed the activation process, you will be able to view your eBook.

    Before you activate, please ensure that you are not running a firewall. If so, you will need to disable your firewall before proceeding.

    How many times can I download my eBook?

    You can only download each purchase once and to only one computer. If you have purchased the eBook on behalf of someone else then you must forward the link to the intended recipient and request that they download the eBook. Once downloaded the link cannot be re-used or re-send to another recipient.

    How long does an eBook take to download?

    This will depend on whether you have to firstly download the adobe file which will host the eBook and also the speed of your computer. On average this should take no longer than 5 minutes.

    Do I need to be online to read eBooks?

    No, you do not need to be online to read eBooks. After the eBook is downloaded you can disconnect from the network and read it offline.

    Can I print my eBook?

    Some eBooks cannot be printed - please read the product description carefully before making a purchase and check the printing right is validated. eBooks are intended to be read from the screen and not from a printed copy, therefore if you want to print the book it is probably advisable that you buy the paper copy.

    I upgraded to Adobe Digital Editions 1.7.1 to read a newly purchased eBook. Will this affect my ability to access eBooks I have bought in the past?

    No, this should not affect eBooks you have bought in the past. They will be automatically converted to the upgraded software. This process is known as migration, and will occur automatically until December 2009. After this time, you will need to read them using your original software. In this case, we recommend uninstalling Adobe Digital Editions and then reinstalling Adobe Reader 6 or 7.

    If you have any other questions regarding eBooks, please visit: http://www.adobe.com/products/acrobat/pdfs/95003923_eBook_FAQ_UE.pdf or http://www.adobe.com/products/digitaleditions/.